Our Policies

HARASSMENT, ABUSE & DISCRIMINATION 

SECTION:  HR14 

OPERATING STANDARD: 

RATIONALE: 

The BGC Prince County will not tolerate behaviour that is likely to undermine the dignity, self-esteem, or productivity of any of its staff members or volunteers, and accordingly prohibits any form of discrimination, harassment, or bullying. This policy is written in compliance with the Workers Compensation Act, Human Rights Code and the Employment Standards of Prince Edward Island.  The Organization will not tolerate behaviour that is likely to undermine the dignity, self-esteem, or productivity of any of its staff members, and accordingly prohibits any form of discrimination or harassment. 

POLICY: 

The BGC Prince County is committed to an inclusive workplace and ensuring that all employees and prospective employees are treated with respect and dignity. 

Discrimination:  Is differential treatment based on a generalization about an individual’s/group’s characteristics.  These characteristics include, but are not limited to: ethnic or national origin, political belief, family status or sexual orientation.  Discrimination may be intentional (overt) or unintentional (systemic). 

Harassment:  Is unwanted, abusive behavior which disregards the dignity and worth of other people and creates a hostile or intimidating work environment.  Harassment may or may not be related to any of the grounds noted above, but is considered a form of discrimination.  Such behaviours may be verbal, physical, deliberate, unsolicited or unwelcome.  It may be one incident or a series of incidents.  Examples of harassment include, but are not limited to: 

  • Verbal abuse or threats; 

  • Unwelcome or derogatory remarks, jokes innuendos, taunting; 

  • Displaying of pornographic, racist or other offensive or derogatory pictures; 

  • Condescension or paternalism which undermines self-respect; 

  • Practical jokes which result in embarrassment; 

  • Actions that invade privacy; 

  • Spreading rumours that damage one’s reputation; 

  • Leering or insulting gestures; 

  • Unnecessary physical contact such as touching, patting or pinching; 

  • Physical or sexual assault; 

  • Verbal abuse or threats; 

  • Unwanted touching, patting or other contact; 

  • Persistent unwelcome invitations or requests, whether direct or indirect; 

  • Conduct or comments which are intended to, or have the effect of, creating an intimidating, hostile, or offensive environment; 

  • Yelling or raising voice in a threatening manner; 

  • Using threatening postures, statements, movements, or swearing; 

  • Throwing things, breaking things or hitting walls; 

  • Slapping, punching, pinching, kicking, chocking, pulling hair; 

  • Physically restraining, holding, or blocking another against their will; 

  • Using silent treatment or refusing to acknowledge others in the workplace; 

  • Treating anyone differently due to personality, race, age, beliefs, ability, economic circumstances, gender, sexual orientation, cultural/ethnic background, colour, or religion. 

  • Derogatory remarks; 

  • Jokes, innuendo, or taunts about an employee’s appearance, religious beliefs, colour, place of origin, gender, mental or physical disability, ancestry, marital status, family status, source of income; 

  • Practical jokes that result in awkwardness or embarrassment; 

  • Unwelcome invitation or requests, whether indirect or explicit. 

The definition of harassment is not meant to inhibit interactions or relationships based on mutual consent or normal social contact between peers/employees.  As such, harassment is not: 

  • Professional or peer conflict; 

  • Difference of opinion; 

  • Being given work-related directive from a supervisor as per job description; 

  • Accepted social banter between cognizant adults. 

Harassment has occurred:   

  • Submission to such conduct is made either explicitly or implicitly a term or condition of an individual’s employment; or if submission to, or rejection of such conduct by an individual is used as a basis for employment decisions affecting the individual or such conduct has the purpose or effect of unreasonably interfering with an individual’s work performance or creating an intimidating, humiliating, or offensive working environment. 

 

GUIDELINES: 

  1. It is the responsibility of the employee being harassed, or an employee witnessing harassment, to immediately inform the harasser that their action(s) must stop and/or advise the immediate supervisor, or supervisor’s supervisor that he/she is being harassed. 

  1. An employee who feels they are being discriminated against or harassed on, file a complaint under this policy. 

  1. An employee who feels that she/he is being harassed has a choice of raising the complaint through informal or formal processes. 

  1. Employees who experience harassment are advised to keep accurate record of incidents comprising the alleged harassment including: dates, times, reference to actions taken by the complainant, responses of the alleged harasser, responses of manager and witnesses, and any other relevant information.  Such records are not a requirement in order to proceed with a formal complaint, however, such documentation could be a vital component of any further action that may be required. 

  1. All complaints will quickly, thoroughly, and confidentially investigated.  In no event will information concerning a complaint be released by BGC Prince County to third persons or anyone else who is not involved in the investigation, unless compelled by law (Police Department, RCMP, Canadian Human Rights Commission, etc.). 

  1. Any party may appeal a decision made under the Discrimination or Harassment Policy by using the Organization’s Grievance Policy. 

  1. A complaint made under this policy will not jeopardize the complainant’s employment, if the complaint is made in good faith.   

  1. All supervisory and management staff are expected to act in accordance with this policy and corresponding procedures as soon as they become aware of a situation of discrimination or harassment.  Failure to do so will result in disciplinary action. 

  1. Where complaints are substantiated, the offending employee will be subject to disciplinary action, which may include termination. 

  1. The intent of this policy is not to discourage, prevent, or preclude a complainant from exercising other legal rights pursuant to any other law. 

  1. This policy does not preclude an employee from filing a complaint under the Human Rights Act R.S.P.E.I. 1988, Cap. H-12; and Workplace Harassment Regulations PART 3 – INVESTIGATION Section 5. 

Privacy Policy

Our Commitment.

BGC Prince County is committed to protecting the privacy of the personal information of its employees, members, donors and other stakeholders. BGC Prince County values the trust of those we deal with, and of the public, and recognizes that maintaining this trust requires that we be transparent and accountable in how we treat the information that you choose to share with us.

During the course of our various projects and activities, BGC Prince County occasionally gathers and uses personal information. Anyone from whom we collect such information should expect that it will be carefully protected and that any use of or other dealing with this information is subject to consent. BGC Prince County’s privacy practices are designed to achieve this.

Consent to use personal information

BGC Prince County does not share personal information with third parties for any purposes other than what is disclosed at the time of obtaining consent. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we assume you consent to our collecting it and using it for that specific reason only.

If we ask you for personal information for a secondary reason, like an opinion survey or a satisfaction survey, we will either ask you directly for your consent or provide you with an opportunity to say no. Saying no is called “opting out”. By opting out, you can tell us not to collect the information and/or not to share it with other companies.

Defining personal information

Personal information is any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual’s opinions or beliefs, as well as facts about, or related to, the individual. Examples of personal information include SIN #, age, marital status, email and language. Exceptions: business contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories, are not considered personal information.

Where an individual uses his or her home contact information as business contact information as well, BGC Prince County considers that the contact information provided is business contact information and is not therefore subject to protection as personal information.

Privacy Practices

Personal information gathered by BGC Prince County is kept in confidence. BGC Prince County personnel are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered.

We also take measures to ensure the integrity of this information is maintained and to prevent its being lost or destroyed. We collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate in light of the circumstances.

Website and Electronic Commerce

BGC Prince County uses services requiring password protocols and encryption software to protect personal and other information we receive when a product or service is requested and/or paid for on-line. All such third party service providers must be in compliance with PIPEDA and have an established and published privacy policy available for all users.

Updating of Privacy Policy

BGC Prince County is regularly reviewing its privacy practices for its various activities. Any revisions to the policy will be made available on our website over the coming months.

Contact Information

Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complaint, please contact:

Name: Dara Rayner - Director of Operations

Address: 106 Cedar Street, Summerside PE, C1N 3P7

Phone: 902 436 9403
Email: d.rayner@bgcprincecounty.com  

Staff Code of Conduct & Ethics

Rationale:

Staff, volunteers and practicum students will understand and practice ethical conduct when dealing with members, colleagues and the community at large. Further, BGC Prince County staff, volunteers and practicum students will promote the full development of each participant’s potential and will endeavor to ensure that the total needs of each participant are met.

Policy:

All staff are expected to adhere to and model appropriate behaviours in accordance with the guidelines outlined below:

1. Ethical Conduct

a) Governing Board members and staff members may not accept honoraria, except when specifically contracted to fulfill a service or duty that is outside of their job description. The duty or service must be one that:

i. They are trained to perform and they possess the skill set for.

ii. Is not performed within another person’s job description.

iii. Is necessary for the operations of the organization such as training or group facilitation.

b) The organization prohibits the payment or other consideration to any service provider or other organization for the referral of any applicant for the organization’s services.

c) The organization prohibits direct referral of organization applicants, clients and their families to any private practice in which the staff may be engaged.

i. If any person is found to have paid for a referral, or to have been paid for a referral, or to be considered for service provision must be reported to the Executive Director or if involving the Executive Director, to the Board.

d) Staff of the organization and its’ Governing Board members have no direct or indirect financial interest in the assets, leases, business transactions or professional services of the organization.

e) Any Board Member who individually or as part of a business or professional firm is involved in the business transactions or current professional services of the organization, shall disclose this relationship and shall not participate in any vote taken in respect to such transaction or services.

f) The organization will not employ personnel or recruit Board Members who are related to the governing Board or staff members serving in a governing, administrative or supervisory capacity.

i. Exceptions may include:

Ø Temporary short-term positions / Summer positions.

Ø Contract positions.

Ø Casual positions.

Ø Youth positions.

ii. Under no circumstances will staff be directly supervised by a relative.

2. The organization strictly prohibits all staff from developing or participating in any form of abuse, including sexual, physical and emotional, with or towards any member, staff or volunteer.

3. If the organization becomes aware of any discrepancy between the organization’s ethical guidelines and a professional governing body’s Code of Ethics, every effort will be made to ensure the discrepancy is resolved. In cases where the discrepancy is not resolvable, the Code of Ethics of their particular professional governing body will guide staff in making decisions.

4. In the case of allegations of unethical conduct by staff refer to both the Grievance Policy and the Progressive Corrective Discipline Policy.

5. At no time will staff participate in, or permit to occur, any willful behaviour intended to degrade, humiliate, intimidate or terrify any program participants, volunteers or other program staff.

6. Staff are strongly discouraged from becoming involved in non-program or non-organization related activities with program participants, both current and alumni. It is also discouraged from any supervisors or senior management to engage themselves in non-program or non-organizational activities with other staff they supervise. When such contact does occur, staff will document the activity in writing and inform their supervisor at the earliest opportunity. These situations have the strong potential for staff behaviour to be interpreted in a negative light and, thereby, affect the professional standing of the staff and the organization. These situations also have the strong potential for a conflict situation to arise, which would affect the work environment.

7. In line with current organization policies, staff are expected to demonstrate a high level of professional and personal maturity, comfort and self-awareness in responding to issues of human sexuality.

8. Staff are to avoid physical contact with program participants and coworkers at all times.

9. Staff are not to lend or borrow money or property to/from participants as these activities may be seen as relinquishing control and/or giving payment for dubious reasons.

10. The BGC Prince County staff must not accept gifts or other benefits that are connected directly or indirectly with the performance of their duties from any individual, organization or corporation, other than:

i. The normal exchange of gifts between friends.

ii. The nominal exchange of hospitality between persons doing business together.

iii. Tokens exchanged as part of protocol.

iv. Nominal gifts presented to persons participating in public function.

v. Nominal prizes presented to persons who are participating in industry supported events or tournaments.

vi. In the event one is in doubt with respect to the gift or propriety of acceptance of an invitation, the advice of the Executive Director is advised.

11. Employees or volunteers that wish to do personal fundraising at their work site with the BGC Prince County should ensure that the cause is in alignment with our mission statement and core values. Individuals seeking funding for personal projects must have them approved by their supervisor. The project must be:

Ø Approved one week in advance by the supervisor.

Ø All delivery of products is the responsibility of the fundraising contact person.

Ø Fundraising may not exceed two weeks.

12. Employees or volunteers are not to act as witnesses to documents for participants at any time.

13. The BGC Prince County will not contract services with any current employee or volunteer unless approved by the Board of Directors.

14. Staff are to avoid using unprofessional language and name-calling while in their professional capacity, as this may be interpreted in a negative light and, thereby, affect the professional standing of the staff, organization and the program itself.

15. Staff are to avoid behaviours/statements which could indicate a personal use of illegal substances or personal dependence upon alcohol and/or drugs in order to cope with life situations.

16. Staff are not to be 1 on 1 with a child or youth. If this is absolutely not possible, staff are to inform another staff member where they are, be in a space with a surveillance camera, and use a space that is not blocked off with a door.

17. If a staff is ever uncertain as to the appropriateness of a specific behaviour, he/she should consult with their supervisor.

Any alleged violations of this code will be investigated and a determination made by the Executive Director or designated supervisor of the employee in a timely fashion. Any investigations will be concluded in no more than 30 calendar days.

It is understood that a violation of the Code of Conduct may be grounds for termination of a volunteer or in the case of an employee, immediate dismissal for just cause without notice or pay in lieu of notice.

Staff Training

All staff are exceptionally trained at BGC Prince County, with over 70 hours of required training before engaging with the members:

First Aid - First aid is the immediate care given to someone who is injured or ill until professional medical help is available.

Food Safety - Prevent foodborne illnesses by learning safe food handling practices.

High FIVE - HIGH FIVE® is based on five Principles of healthy child development and healthy aging essential for quality programs.

BGC Level 1 - Fun and useful online eLearning courses to grow your confidence and effectiveness as a leader with BGC.

Jumpstart - Coaching Kids of All Abilities

Jumpstart - The Belonging Playbook

Jays Care

Commit to Kids

BGC Level 2

Resilience Training